New service actions.  Do you have one of these cars?  Go to the ASO!

New service actions. Do you have one of these cars? Go to the ASO!

Home On timeNewsNew service actions. Do you have one of these cars? Go to the ASO!
Mateusz Łubiński -

Information on further remedial campaigns has been published on the UOKiK website. Audi, Ford, Honda, Jeep, Mazda, Land Rover, Mercedes, Porsche, Skoda and Volkswagen are calling the cars for service. Check which models are on the list.

The Office of Competition and Consumer Protection received new notifications about recall actions. Manufacturers who have announced service campaigns include Audi, Ford, Honda, Jeep, Mazda, Land Rover, Mercedes, Porsche, Skoda and Volkswagen. A detailed list is provided below.

Audi A4, Audi A5, Audi A6, Audi A7 and Audi Q5

The service campaign covers a total of 5,486 cars manufactured in Germany between May 2017 and March 2020 and equipped with a 2.0 TFSI engine with a half-hybrid drive. Moisture can penetrate the starter motor, which can lead to chemical reactions, a short circuit and local overheating of the component, increasing the risk of fire. The repair will consist in replacing the generator-starter.

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Audi A8, Audi Q7 and Audi Q8

The repair campaign covers 324 cars, manufactured in Germany between September and December 2019. They can leak gear oil, which can damage the gearbox. If oil leaks onto the road, there may be a danger to vehicles in the rear. During the visit to an authorized service station, the transmission oil line will be replaced.

Audi Q3 (F3)

The recall campaign covered 106 cars, manufactured in Germany between April 2019 and January 2020. In this case, the perforation was not properly made in the place where the developing front passenger airbag pierces through the instrument panel, which may prevent the airbag from deploying properly so it does not provide adequate protection. The owners of cars covered by the campaign will be invited by letter to an authorized service center to check and, if necessary, replace the instrument panel.

Audi Q5 (FY)

In Poland, the service campaign covered 6,437 copies, produced in Mexico between July 2015 and August 2019. The rear wheel arch covers may be insufficiently attached, which may result in their detachment from the car. During a visit to an Authorized Service Center, the latches securing the rear wheel arch covers will be replaced.

Audi Q7 (4L)

The service action concerns 359 cars manufactured in Germany before November 14, 2019. Due to the incompatibility of the control software with the heating film used in the front camera on the windshield, overheating may occur when controlling the heating element after switching on the ignition or at low temperatures. This can cause the plastic to smolder and increase the risk of fire. The repair will consist of a software update and replacement of the front camera lens cover.

Audi TT (8J)

In our country, the repair campaign concerns 184 copies, produced in Germany between September 2014 and May 2019. The bracket attached to the body may damage the fuel tank during a collision. Fuel leaking onto a hot surface may increase the risk of fire. During the visit to the Authorized Service Center, protection of the sharp edges of the bracket will be installed in the area of ​​the rear left wheel arch.

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Ford Focus

On the Polish market, the service campaign covered 77 cars, produced at the Saarlouis factory from July 31, 2019 to March 4, 2020 and equipped with diesel engines and an automatic transmission. In this case, the engine may stall. The owners of cars covered by the campaign will be asked to contact an Authorized Service Center for appropriate repair.

Ford Kuga Hybrid

The recall is for 184 units, manufactured at the Valencia factory from 07/01/2019 to 07/15/2020. Due to an internal HV battery fault or a charging fault, hot gas may be released from the HV battery assembly, which could lead to a fire. Owners of cars covered by the campaign will be asked to contact an authorized service center in order to carry out an appropriate repair.

Ford Kuga PHEV

The repair campaign covered 212 cars, manufactured at the plant in Valencia from 01/07/2019 to 25/06/2020. Damage to the high-voltage battery charger connector may pose a safety hazard. During a visit to an Authorized Service Center, an appropriate repair will be made.

Honda Odyssey, Honda Pilot and Honda Passport

In our country, the service campaign covers 106 cars, produced in the United States, Canada and Mexico. During a reversing maneuver, the image from the rear camera may not be displayed after 2 seconds. The image disappears on the center display and the device needs to be restarted, which may increase the risk of a collision when reversing. All owners of cars covered by the campaign will be requested for a free repair.

Jeep Cherokee (KL)

In Poland, the service action covered 104 vehicles from the 2014-2017 year, produced in the USA and equipped with a PTU gearbox. In this case, a play between the spline of the differential and the output shaft of the gear is possible. This can wear the spline teeth and cause loss of connection between the transmission and the differential inside the PTU. Consequently, it will not be possible to transmit power to the front wheels and there will be no driving power. The repair will consist in reprogramming the power unit control unit.

Jeep Compass (MP)

The remedial action applies to 1,087 2019-2020 cars manufactured in the USA. The windshield wiper arms may not be seated properly on the spline in the wiper mechanism. This can cause the wiper arm to detach when the system is activated. A malfunctioning wiper system can reduce visibility, which can result in an accident. During a visit to an Authorized Service Center, the nuts securing the wiper arms will be properly tightened.

Jeep Wrangler (JL)

The recall campaign concerns 301 cars of the 2018-2020 soft-top model year, manufactured in the USA. Vertical attachments for the rear side windows may not be properly installed by the customer on the door track after removal, which could result in the rear soft roof side window panels detaching from the vehicle during high speed driving. Owners of affected cars will receive a supplement card and an updated card with additional detailed instructions for installing the rear side window.

Land Rover Discovery

The repair campaign covered 352 units from the 2017-2019 model year, in which, due to water leakage into the rear door lock, corrosion may occur and, consequently, lock failure, as a result of which the rear door lock will not lock properly, which in extreme cases may lead to until the rear door opens while driving. During the visit to the service, a modification of the rear door lock system will be made to enable the correct operation of the lock.

Mazda CX-30

Two service campaigns for this model were announced on the Polish market, with a total of 265 cars covered by the campaign:

Owners of these cars will be notified of the need to make an appointment at a Mazda Dealership in order to perform the appropriate repair.

Mercedes C-Class, E-Class, GLC, AMG GT 4-Door Coupe and EQC

The service campaign covers a total of 195 cars with an electric unlocking mechanism for the backrest at the rear. Left rear seatback lock is not to specification. While the basic function of the seatback lock is ensured here, in the event of a collision, failure of the seatback lock due to the impact load cannot be ruled out. This increases the risk of injury to passengers. The repair will consist in replacing the rear seatback lock on the left side.

Mercedes E-Class, G-Class, S-Class and AMG GT

A total of 145 cars were included in the recall campaign. The elastomer material of the exhaust gas turbocharger oil supply line may not be as specified. This can lead to a spot leak in the oil-supply line due to thermal stress while driving. In this case, it cannot be ruled out that the leaking oil may come into contact with hot parts, which poses a fire hazard. The repair will consist of replacing the oil feed pipe of the exhaust gas turbocharger.

Mercedes GLB

In our country, the service campaign covered 115 examples of which the sealing of the body in the area of ​​the front wheel arch is inconsistent with the specification. In this case, water may enter the front footwell through the wheel arch. As a result, control modules and other electrical components installed in these areas may be impaired, causing the instrument cluster to fail and no information displayed, and the engine may stall while driving or not restart. Accordingly, the risk of an accident increases. Car owners will be invited to an Authorized Service Center to carry out an appropriate repair.

Mercedes Sprinter

On the Polish market, the repair campaign concerns 54 cars manufactured in Germany. Electric wires in the area of ​​the swivel seat frames are jammed and can be damaged. The harness for the side airbags also runs under the swivel seat. Damage to the wiring can lead to unjustified deployment of the side airbag, and in the event of an accident, the side airbag will not activate. Car owners will be invited to an Authorized Service Center to carry out an appropriate repair.

Porsche Cayenne Turbo and Cayenne Turbo S E-Hybrid and Cayenne Turbo Coupe and Cayenne Turbo S E-Hybrid Coupe

The service action concerns a total of 178 copies. Due to the weakened quick coupler on the fuel supply line, the tightness of the quick coupler may not be guaranteed in vehicles covered by the campaign at very high temperatures in the engine compartment. This can result in fuel leakage from the quick disconnect fuel line coupler and an odor of fuel. The repair will consist of replacing the fuel supply line located in the engine compartment.

Skoda Octavia III (5E)

The service campaign concerns 134 cars, manufactured in the Czech Republic between August 12 and August 20, 2019. The rear side window seals may break, which may result in loosening or falling out of the windows. When visiting an authorized workshop, the right or, if necessary, both rear side windows will be replaced.

Volkswagen Tiguan and Volkswagen Touran

The recall campaign concerns a total of 18 cars, made in Germany and Portugal. In some places, the wall thickness of the fuel tank may be less than required. In the event of a fire near the fuel tank, the fuel tank may leak prematurely, which may lead to earlier fuel leakage than required by regulations. The repair will consist in replacing the fuel tank.

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    Mateusz Łubiński

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